Equipment Selection

Zhengwei Machinery provides complete engineering and technical solutions based on the actual requirements of customers, including suggestions for production processes and reasonable selection of equipment.

New Product Development

As the application scope of polyurethane expands, Zhengwei Machinery's technical team will keep up with new industry technologies and provide customers with technologically advanced and intelligent polyurethane equipment to meet customer production needs.

Technical Support

A 24-hour technical support hotline is available to provide basic fault determination, troubleshooting, and operation guidance services for customers' equipment failures.

Technical Training

To meet the needs of different customers for equipment use, maintenance and repair, we provide year-round technical training services, including including equipment working principles, operation procedures, component structures, and repair techniques.

Equipment Modification

We provide fluorine-free conversion services for cyclopentane and carbon dioxide equipmen, including complete equipment transformation, plant process layout, and safety facilities, so that the transformed system can fully complies international environmental protection standards.

After-sales Service

Wuhan Zhengwei Machinery has established an After-sales Service Guarantee Mechanism

1. Provide telephone/remote support services: open a 24-hour technical support hotline to provide basic fault diagnosis, troubleshooting, and operation guidance services for equipment failures. Service hotline: 15327197099, 13098888556. When it is determined that the equipment failure cannot be eliminated through telephone or remote support, we will dispatch an after-sales service team for on-site service as soon as possible.

2. Equipment parts are in stock all the time. During the warranty period, if there is a failure due to quality issues of equipment parts, we will repair or replace the parts free of charge (excluding equipment wear parts).

3. After the warranty period, we will perform lifetime maintenance and spare parts support for the equipment.

Overseas After-sales Service Team